applecross community hall - Privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Post

Applecross Community Hall, Applecross, Strathcarron, IV54 8AD, GB

Email

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery and third party referrals:

Names and contact details

Emergency contact details

Dietary information (including allergies and health conditions)

Information about support requirements

Records of meetings and decisions

Payment details (including card or bank information for transfers and direct debits)

Website user information (including user journeys and cookie tracking)

Information relating to compliments or complaints

We collect or use the following information to receive donations or funding and organise fundraising activities:

Names and contact details

Payment or banking details

We collect or use the following personal information for service updates or marketing purposes:

Names and contact details

IP addresses

Website and app user journey information

We collect or use the following personal information for dealing with queries, complaints or claims:

Names and contact details

Payment details

Purchase or service history

Customer or client accounts and records

Financial transaction information

Information relating to health and safety (including incident investigation details and reports and accident book records)

Correspondence

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods, including delivery and third party referrals are:

Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

To provide a service or a sale

Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are:

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

To accept donations via card payment or BACS

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

To facilitate the use of our website
To develop our organisation and to inform our marketing strategy

To make suggestions and recommendations to you about services that may be of interest to you
Notifying you about changes to our terms or privacy policy

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

To provide a service or a sale

Where we get personal information from

Directly from you

How long we keep information

Minutes of committee meetings and decisions made as resolutions in writing, minutes of General meetings and resolutions passed other than at a General Meeting - 10 years
Purchase invoices, records of monies received and paid - 6 years after the end of the current period
Accident books, records, reports - 6 years
Contracts and agreements - 6 years
General correspondence - 6 years

Who we share information with

Others we may share personal information with:

Organisations we need to share information with for safeguarding reasons

Emergency services

Relevant regulatory authorities

Organisations we’re legally obliged to share personal information with

Publicly on our website, social media or other marketing and information media

Professional consultants

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organisation name: Google

Category of recipient: Cloud storage provider

Country the personal information is sent to: The United States

How the transfer complies with UK data protection law: The country or sector has a UK data bridge (also known as Adequacy Regulations)

More information: https://policies.google.com/privacy/frameworks?hl=en-GB

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

3 January 2025